Privacy Policy

We collect information that you voluntarily provide to us, such as when you fill in our contact form, place an order, sign up for updates, or communicate with us by phone, email or WhatsApp. This may include your name, phone number, email address, organisation name and the nature of your enquiry.

We may also collect certain information automatically when you visit our websites, including your IP address, browser type, device information, pages viewed and time spent. This is collected through standard server logs and, where applicable, analytics tools.

We may use your information to provide quotations, process purchases, coordinate deliveries, provide customer support, manage service requests and respond to enquiries.

We may also use information to maintain website security, improve our services, meet legal obligations and send promotional communications where permitted. You may opt out of marketing communications at any time.

We may share relevant information with service providers who help us operate our websites, process payments, deliver products, communicate with customers or provide technical support.

Information may also be disclosed when required by applicable law, a lawful request or to protect our rights and the security of our customers and services.

Cookies are small files stored on your device that help websites remember settings and understand how visitors use their pages.

You can manage or disable cookies through your browser settings. Some website features may not work as intended if certain cookies are disabled.

We take reasonable steps to protect personal information against unauthorised access, alteration, disclosure or destruction.

Although we work to safeguard your information, no electronic transmission or storage system can be guaranteed to be completely secure.

Retention periods depend on the purpose for which information was collected, our business requirements and applicable legal obligations.

When information is no longer needed, we take reasonable steps to securely delete it or anonymise it where appropriate.

Depending on applicable law, you may be able to request access to or correction of your personal information, ask for deletion, or withdraw consent where consent is the basis for processing.

To make a privacy-related request, contact us using the details provided in the Contact Us section.

Third-party websites operate under their own privacy policies and terms. We recommend reviewing those policies before sharing personal information with those websites.

If you believe a child has provided us with personal information, please contact us so we can review the request and take appropriate action.

We encourage you to review this page periodically to stay informed about how we handle personal information. Changes take effect when the revised policy is published on this page, unless otherwise stated.